Distribution
The order is typed three times before it ships.
It arrives as a message or a PDF, gets keyed into the system, then keyed again into accounts. Every retype is a chance to ship the wrong thing to the wrong branch at the wrong price.
What actually costs you
Orders arrive as text and attachments
A message, an email, a photo of a written order. Someone reads it and types it in.
Prices differ by customer
The right price lives in someone's head or a spreadsheet, and the new staff member does not have it.
Stock is per branch, visibility is not
You have it, just not where the order was raised, and nobody finds out until picking.
Invoicing waits on the paperwork
The goods left on Monday and the invoice goes out on Thursday, so your cash follows a week behind your trucks.
What we build
Orders read, not retyped
Whatever the customer sends becomes a draft order with the lines already filled, for a person to confirm.
The right price, automatically
Customer terms applied when the order is raised, so the discount does not depend on who took the call.
Stock across every branch, in one view
What is where, committed against which order, visible before a promise is made.
Delivery to invoice, same day
Confirmed deliveries flow into your accounting system without a second entry.
A Tuesday
A regular customer sends the usual order as a WhatsApp photo of a handwritten list. Admin types eleven lines into the system, misses that two are on the customer's special price, and picks from the branch that does not have all of it. Handled: the lines are read into a draft order, priced on that customer's terms, checked against stock in both branches, and a person confirms it in under a minute rather than typing it for ten.
Will it work with SQL Accounting or AutoCount?
Usually. Those are the two we see most, and connecting to what you already run is the normal shape of this work rather than the exception.
Our customers will not change how they order.
They should not have to. The point is that a message or a PDF stops becoming half an hour of typing on your side.
What about the orders that need judgement?
They still get a person. The build should take the routine ones off the desk so there is time for the ones that need thinking about.
All industries
Manufacturing
Job status, production records and material usage, captured where the work happens instead of typed up afterwards.
Logistics
Consignment status, proof of delivery and driver admin, captured on the road and visible without a phone call.
F&B
Order intake across every channel, into one list your team and your accounts both trust.
Retail and e-commerce
Stock, order status and customer enquiries, answered from your own systems instead of a person checking four screens.
Clinics and wellness
Scheduling, reminders and follow-ups, with patient records staying in your own database.
Professional services
Client intake, qualification and document drafting, working from your own templates and precedents.
Is this your problem too?
Tell us what is slowing you down. We reply within one working day, and we will say if we are the wrong studio for it.
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