SiapStudio

Clinics and wellness

The front desk cannot answer the phone and the walk-in at once.

So one of them waits. Usually the phone, which is the booking you never find out you lost.

What actually costs you

01

Booking needs a human every time

Every appointment costs a call, and every call costs the person at the counter.

02

No-shows are found out on the day

Nobody confirms the day before, so the gap is found too late to fill.

03

Follow-ups depend on memory

The six-month recall happens if someone remembers to look. Mostly nobody looks.

What we build

Booking without the call

Patients book, reschedule and cancel in the channel they already message you in.

Reminders that go out on their own

Confirmations the day before, so an empty slot is known early enough to fill.

Recalls that do not need remembering

Follow-ups scheduled from the record, not from someone's memory.

How we deal with it

A patient messages on Saturday to move Tuesday's appointment. The front desk reads it Monday, by which time the slot has gone unfilled and the patient has stopped waiting. Handled: the reschedule happens in the chat, the slot reopens the moment it is freed, and the day-before confirmation goes out without anyone remembering to send it.

Where does patient data sit?

In your database, on your infrastructure. We do not hold it, and it is exportable any day. That is the same ownership rule we apply to every build.

Is this compliant with PDPA?

The architecture is built so the data never leaves your control, which is the hard part. We are not your lawyers, and we will tell you plainly where a compliance question needs one.

Is this your problem too?

Tell us what is slowing you down. We reply within one working day, and we will say if we are the wrong studio for it.

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